Privacy policy
01Introduction
DBMind AI ("DBMind AI", "we", "us", or "our") provides database consulting, migration, performance optimization, reliability engineering, and AI-assisted database analysis services. This policy describes how we collect, use, and protect information in connection with this website and our services.
02Information we collect
- Contact details you provide (name, work email, phone number)
- Company, role, and country, if provided
- Information about your database environment, provided to scope an assessment
- Communications you send us directly
- Basic technical data collected automatically (see Cookies & Analytics)
- Attribution data (landing page, UTM parameters, referrer) captured with an assessment request
03How we use information
- Responding to assessment requests and consulting inquiries
- Scoping, delivering, and supporting engagements
- Internal prioritization and record-keeping
- Sending requested updates, where you have opted in (see Marketing Communications)
- Meeting legal, security, and compliance obligations
04Lead & consultation information
When you submit an assessment request, we record the information you provide together with consent details, tracked separately rather than as a single generic consent flag:
- Privacy consent status, policy version, and timestamp
- Terms of Service acceptance status, version, and timestamp
- Marketing opt-in status and timestamp, tracked independently of service consent
Marketing consent is never required to submit a service request.
05Database/technical information
Our intake form is designed to avoid collecting credentials, connection strings, API keys, or customer personal data, and asks users not to submit these directly. Any technical or diagnostic material shared during an engagement is treated as confidential business information.
07Marketing communications
We only send marketing communications to contacts who explicitly opted in via the marketing checkbox on our forms. You may withdraw consent at any time by emailing us or using the unsubscribe link included in any marketing message.
08Data retention
We retain lead and consultation information for as long as necessary to respond to your request, deliver any engagement, and meet our own record-keeping and legal obligations — generally no longer than 24 months after our last contact with you, unless a longer period is required by law or by an active engagement. You may request earlier deletion at any time (see Data Subject Rights below).
09Data security
- Lead records are never exposed in client-side code or public APIs
- All lead operations are validated and authorized server-side
- Access to customer information is limited to personnel who need it to deliver services
10Third-party services
We use a small number of third-party providers to operate this site and respond to inquiries:
- Vercel — website hosting and infrastructure
- Resend — transactional email delivery (assessment confirmations and internal notifications)
We do not sell personal information to third parties.
11Data subject rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, and to withdraw consent previously given. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.
12International data transfers
Our hosting and email providers may process data in countries other than your own. Where this occurs, we rely on the safeguards those providers make available (such as standard contractual clauses) to protect information in transit and at rest.
13Children's privacy
This site and our services are directed at business professionals and are not intended for use by children.
14Changes to this policy
We may update this policy from time to time. Material changes are reflected by an updated version number and date at the top of this page.
15Contact information
Questions about this policy: databasedoctor@dbmindai.com